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Help - I Thought 15,000 Points is £15 but I Only Got £10 Amazon Voucher?

Help

Q: I thought 15,000 points is a £15 Amazon voucher but I only got £10?

A:

This picture shows the rewards for the points you earn. At the time of writing...

  • For your first 5,000 points you get £5 (total points earned = 5,000)
  • For your next 10,000 points you get £10 (total points earned = 15,000)

Once you claim your points, they are not deducted.

In other words, once you have 5,000 points and claim your first £5 reward, you still have 5,000 points. We do not reset it to zero. When you reach 15,000 points, we have already rewarded you for your first 5,000 points (assuming you have claimed it) so the difference remaining is 10,000 points.

You can also see a full explanation for everything you earn points for here:

Plus, in the link above 👆 if you're logged in you will see your points log (what you've earned points for).

Tom
8 months ago
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Tom
Tom
Original Poster
Founder
4 months ago

Please note - you must claim each reward separately. Press the blue "Claim" button under each reward in your Dashboard.

If you reach 15,000 points and you have not claimed the 5,000 reward, press "Claim" on both the 5,000 and the 15,000 rewards. You will receive two separate vouchers for £5 and £10, totalling £15.

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