JACK AND JONES
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RETURNS
You can now return your online order in a few easy steps.
Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply, view our full Returns and Exchanges information here.
Our extended Christmas returns policy runs from 31st October until 7th January 2024, all items purchased online during this time can be returned for a full refund. Click here for full details.
If you choose click and collect it costs £4.99. However, you get a £5 voucher to spend in-store when you pick up your item. Standard delivery costs £4.99.
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