To arrange a return, click on the link below to create a returns label to send your order directly back to the Concession Brand.
For hygiene reasons, we cannot offer returns or refunds on fashion face masks, cosmetics (including beauty products), pierced jewellery, vitamins and supplements, medicines, toiletries, swimwear or lingerie if the product or item has been used, if the hygiene or product seal has been broken or is no longer in place or if the product is not in its original packaging (if applicable), unless faulty. Items of footwear and/or clothing must be unworn, unwashed with the original labels attached. Items of homeware must be unused and in their original unopened packaging. This does not affect your statutory rights. Also, footwear must be tried on indoors.
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