Have you ever had the need to make a complaint about a companies conduct ? So the normal procedure never goes anywhere and your time is wasted and nothing changes .
So years ago I was furious with a company and did the normal complaint and Nothing happened . So googling who run ths company I came across the above website and thought I would have a right good rant and hopefully would make me feel much better . What happened next though suprised me , people who run big companies just want to be in there glass towers and not be bothered so when an angry customer wants to take up the busy time they filter it down till eventually it lands at the feet of the person who should be dealing with your complaint.But attached with it is the rocket from the chairman or ceo of the company saying DEAL WITH THIS ! The result is more chance of satisfaction and a resolution to your problem /complaint.
This looks very interesting. I barely make a complaint but usually is because I know Iām waisting my time and there will be no response. Thank you for sharing, could come very handy
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Chief Bargain Hunter