A friendly chat when you need it
Thousands of older people have made lasting friendships, or simply enjoyed a chat when they wanted one, through our free telephone friendship service and the Silver Line helpline.
Sign up today
What is telephone friendship?
As we get older, we may find we spend more time on our own. This can sometimes feel lonely, boring or make us miss friends or family.
If you or someone you know is missing the joy of regular conversation, Age UK and our partner charity The Silver Line can help.
We offer free telephone friendship services so you can enjoy chatting with someone over the phone, all from the comfort of your own home.
Whether you’d like to speak to someone every week, or just want to talk when the need strikes, we’re here to help.
How does telephone friendship work?
We have two different telephone friendship services available.
Regular telephone friendship service. We match over-60s with a friendly volunteer for a weekly chat. Our service has helped create hundreds of new friendships, and many people tell us their calls are the highlight of their week. To get started, just tell us a bit about yourself and we’ll do the rest.
The Silver Line Helpline, a 24-hour service. Our charity, The Silver Line, is a free confidential telephone service just for older people. We provide people with friendship, conversation and support 24 hours a day, 365 days a year.
Sign up for regular telephone friendship calls
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We’re currently receiving very high numbers of referrals for our service, meaning the wait to join the service may be longer than usual. Please continue to refer to our service and our team will get to your referral as soon as they can. There’s no need to contact us once you’ve made the referral – please be assured we will be in touch as soon as we can.
What a great idea. Disbilit means that I don't out of my house that much anymore, I'm lucky, I've got friends and neighbours who pop in from time to time, if I didn't something like this would make the world of difference. Remember, a little kindness goes a long way, most people lead raly busy lives but spending 5 minutes talking to an elderly neighbour won't put you that much behind but you might be the only person they've spoken to in days.
HowardCrosse Hi Howard I have just read this and it touched my heart your words speaks loudly I always ensure when im out that i chat with anyone i can like you say we all dont have family or friends sending love your way Thank you
oh what a wonderful idea i think this is amazing. shame its only over 60s i bet there quite a few people who would benefit from a friendly voice especially with xmas just round the corner
Thank you for this! I don't need the service but I would like to volunteer. Thank you again x
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