Send donations to Shelter shops for free
Drop off your pre-loved items at any Collect+ drop-off point.
Get your Freepost label
Having a clearout? You can send your unwanted items to our charity shops by using Shelter’s free sort and send service.
All you need is some packaging to pack up your donations. It’s easy, free and you’ll be helping fight the housing emergency with every item you donate.
How to send your donations to Shelter
- Find your nearest Collect+ drop-off point
There are thousands of conveniently located drop-off points across the country. Most of them are in local convenience stores, so you won’t need to go to a post office.
Find your nearest Collect+ drop-off point
- Pack up your donations
Each parcel can weigh up to 10kg and measure up to 60cm by 50cm by 50cm.
- Generate a Freepost label
Complete this form to generate a Freepost label. You can either show the label barcode to a member of staff at the drop-off point or print the label off at home.
Please add Gift Aid at this point if you’re a UK taxpayer. There’s no cost for you and we can claim an extra 25p for every £1 raised through sales of your donated items.
Get your Freepost label
- Take your package to a drop-off point
Hand over your package and show your collection barcode. That’s it!
Once we receive your items, we'll sort and sell them on our online shop or in our high street stores.
What you can donate
We would love to accept any of your preloved goods in excellent condition.
We’re especially in need of:
any clothing and footwear in a resalable condition
premium quality branded or designer clothes and shoes, new or preloved
items of handmade clothing, in good resalable condition
any genre of books
jewellery: either modern or vintage
accessories: including bags, sunglasses, belts and hats
vinyl and laserdisc in working condition
good quality ceramic tableware
Please note: All clothing donations must be in excellent condition so they can be resold in our charity shops and online. This enables us to raise vital funds for those who need help from Shelter
We can’t accept:
CDs
DVDs
used bedding and blankets
underwear without its new tags
swimwear without new tags and hygiene strip
used towels
damaged items
lynkelly590 Click on the big blue 'get freebie' button at the top of this page. When you get to the Shelter page scroll down until you get to the black writing 'Find your nearest Collect+ drop-off point' (shown below) and click on that.
I hope this solves your problem but if you need any further help reply to this message and I will do what I can.
Another one of your helpful posts to the site, much appreciated keep up the good work !
nicenurse21 What a lovely thing to say, thank you. It's nice to know that they can be useful 
tumblespots I appreciate them so I wanted to make you aware.All is good and thx 
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