Struggling To Pay Energy Bills? Free Support From Citizens Advice Here!
Get help from Citizens Advice.
You can get help with energy problems. This includes issues with your bills or meters, or if youβre struggling to pay for the energy you use.
If you live in England or Wales, go to citizensadvice.org.uk/energy or contact the Citizens Advice consumer service on 0808 223 1133, 9am - 5pm Monday to Friday. Relay UK: 18001 followed by 0808 223 1133. Calls are free.
If you live in Scotland, go to energyadvice.scot or contact Advice Direct Scotland on 0808 196 8660, 9am - 5pm Monday to Friday. Relay UK: 18001 followed by 0808 196 8660. Calls are free.
Citizens Advice and Advice Direct Scotland are the official sources of free and independent energy advice and support.
English version or Welsh version
Call the helpline
Citizens Advice consumer helpline: 0808 223 1133
Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133
You can use Relay UK with an app or a textphone. Thereβs no extra charge to use it. Find out how to use Relay UK on the Relay UK website.
Lines are open Monday to Friday, 9am to 5pm. Lines are closed on bank holidays.
To contact a Welsh-speaking adviser: 0808 223 1144
An adviser will answer your call as soon as possible, usually within a few minutes. Once you're speaking to an adviser your call should take an average of 8 to 10 minutes.
Calls from mobiles and landlines are free.
Chat with us online
You can talk about your energy issue with a trained adviser online.
Hiya JoTarpley . Just wanted to wish a Merry Christmas and thank you for the last 12 months with your constant kind words ,excellent deals and freebies and lastly for being a pleasure to know .
stuartsmith544 OMG Stuart 
that's a compliment and a half, thank you sooo much 
, it's nice to know someone appreciates me here 
x
You always have kind words for people Stuart, and I'm really pleased to have you as a friend, sending the biggest (((hugs))) to you and yours and, I hope you have the best Christmas ever and an even better year to come, but it's only the start of the month and I'm sure I'll wish you Happy Christmas many more time yet!
Have a nice day today and keep warm!! xx
Some great information on here from just a glance through shall save & look better later .. thank you for sharing
I think everyone is struggling with energy bills at the moment but trying to get an appointment with CAB when you work full time is impo
Citizens advice are really to help with loads of things like finance and even can get you a foodbank voucher don't suffer ask for help
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