Tesco Shoppers Left Unimpressed With New Self Checkout System

As your go-to shopping and money-saving expert, I've got the scoop on Tesco's latest move that's causing a stir among shoppers. Tesco is testing a new self-checkout technology, and it's fair to say the reactions are mixed. Gone are the days of scanning each item at the till. Instead, Tesco's new shelves come equipped with weight sensors, and cameras tally your items as you shop. By the time you reach the checkout, your total is ready, no scanning needed. This could be a game-changer, eliminating those annoying 'unexpected item in the bagging area' alerts.

But here's where it gets controversial. Some shoppers are fuming, labeling the system “bonkers” and a potential “gift for shoplifters.” With this system, you basically grab items, pay on your phone, and go. This raises concerns about the ease of shoplifting. Others are questioning if these cost-saving measures by Tesco will translate to lower prices for customers.

Tom Hussey at The Sun reports on these varied reactions, highlighting the concerns and potential benefits of this new system. Store staff will have to be vigilant about restocking and rectifying any errors at the checkout. Tesco's head of store customer experience, Sarah Quiggin, points out that this change aims to streamline the shopping process, especially addressing issues like problematic barcodes and the infamous bagging area alerts.

This tech is currently being trialed in a London branch, and it's a space we should watch closely.

To wrap it up, Tom Church, Co-Founder of LatestDeals.co.uk, says, “Innovation in retail is essential, but it must balance customer convenience with security. Tesco’s new system is an interesting experiment in streamlining the shopping experience while addressing common frustrations.”