Delivery Options To Suit You
We use Royal Mail Tracked Delivery. All orders are sent discreetly in plain packaging and all emails about delivery will say 'AS Ltd' in the subject line not 'Ann Summers'.
Delivery costs and options - To UK
Service Delivered Cost
Standard
3 Working Days £3.99 or FREE over £40
Next Day Next Working Day £5.95
Click and Collect 3-5 Working Days FREE
Post Office® Local Collect 3 Working Days £3.99 or FREE over £40
Please note: Working days don't include Saturday, Sunday or UK Bank Holidays
Standard Delivery - £3.99
Orders placed before 6pm will be delivered within 3 working days.
You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know your parcel is out for delivery on the morning that it’ll arrive:
If you’re not going to be in when they deliver, you can arrange:
Another date for delivery
For Royal Mail to deliver to your local Post Office or Customer Service Point (Delivery Office) instead via the Royal Mail app, website, or the notification email/text they sent you.
You’ll receive email/SMS notifications from Royal Mail (if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know your parcel is out for delivery on the morning that it’ll arrive.
If they can’t deliver, they’ll send you an email/SMS* 'something for you card', as well as putting one through your letterbox;
If they’ve delivered to a neighbour, they’ll tell you the name and house number;
Or, they’ll let you know if they’ve delivered to your Safeplace (if you’ve given one to Royal Mail)
Delivery excludes Saturdays, Sundays and Bank holidays
For some postcodes, our Standard Delivery service can take longer to arrive: BT, GY, HS, IM, JE, KW, ZE2 and ZE3.
Next Day Delivery - £5.95
If you’re not going to be in when they deliver, you can arrange:
Another date for delivery
For Royal Mail to deliver to your local Post Office or Customer Service Point (Delivery Office) instead via the Royal Mail app, website, or the notification email/text they sent you.
Order before 6pm for delivery the next working day.
Royal Mail’s next day service successfully delivers 95% of all orders within a day, but sometimes it may take a little longer.
You’ll receive email/SMS notifications from Royal Mail (if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know your parcel is out for delivery on the morning that it’ll arrive:
If they can’t deliver, they’ll send you an email/SMS 'something for you card', as well as putting one through your letterbox;
If they’ve delivered to a neighbour, they’ll tell you the name and house number;
Or, they’ll let you know if they’ve delivered to your Safeplace (if you’ve given one to Royal Mail).
Sundays and Bank Holidays are excluded in delivery and despatch days.
Please note, while nearly all our parcels are delivered on time, it’s not a guaranteed service and you don’t need to sign for your order.
For some postcodes, our next day delivery service can take longer than 1 working day to arrive: AB, BT, DD9,10,11, DG5-9, FK17-21, GY, HS, IM, IV, JE, KW, KA27-30 KY10, 14-16, PA20-38, 41-49, 60-78, 80, PH5-9,11-13,15-26, 30-50, Isle of Man (PO30 – 41) TD5, 15, Isle of Scilly (TR21-25), ZE
Click & Collect
FREE and delivered to a store of your choice.
Order before 9pm to collect in-store within 3-5 working days.
We'll email you when your order is ready for collection.
To collect your order from your local store, you'll need to bring your order confirmation and identification in the name of the person the order is addressed to. This can be:
Credit/debit card
Driving license
Valid passport
Cheque book
Bank/building society book
Photo Identity Card (Foreign National, Military, Police Warrant, Royal Mail Employee)
Click & Collect is not available for: Belfast, Blanchardstown, Brunswick, Cork, Dublin Henry St, Jersey, KBX Manchester, Wardour St, and Whyteleafe.
Click here for more information on our Click & Collect service.
Post Office® Local Collect - £3.99
Delivered to a Royal Mail post office of your choice, to be selected at checkout.
Orders placed before 6pm will be delivered within 3 working days.
You’ll receive email/SMS* notifications from Royal Mail (*if you’ve signed up to receive them) with updates on your order. Royal Mail will let you know when your order is ready to collect.
To collect your order, please take your order tracking number with you to the post office and identification in the name of the person the order is addressed to. This can be:
Credit/debit card
Driving licence
Valid passport
Cheque book
Bank/building society book
Photo Identity Card (Foreign National, Military, Police Warrant, Royal Mail Employee)
Click here for more information about Post Office® Local Collect
International Delivery Costs and Options
Thanks to our global shipping partner, Global-e, we ship to over 200 destinations, in over 95 currencies and offer over 150 different payment methods, depending on your shipping country. If you're browsing or shipping outside the UK, make sure you select your destination country so that our product and checkout pages appear in your local currency. You're able to do this at any point by clicking the small flag at the top of the page to change country. Shipping costs and delivery charges will be calculated at checkout. For more information, please visit our international Customer Services.
You can get free delivery when you spend over £40, standard delivery is £3.99.
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