10% off Orders at TotsBots

Order confirmation

Once we have received your order you will receive an email confirmation (not to be confused with a despatch notice), your goods will then be dispatched within 2 working days. Please note orders placed over the weekend will be processed on the Monday. To ensure your TotsBots goodies arrive in tip-top condition we use Royal Mail Signed For or DPD tracked service. Please note: During busy periods, where we have a sale/promotion running, you may experience a delay on our usual dispatch times. If you are in urgent need of nappies, give us a call on 0141 774 6437 and if we can despatch sooner, we will.

Out of stock items

Should some of your items be out of stock we will contact you by telephone to notify you of when we expect them to be available. We will ask if you would prefer to wait until your whole order is ready before we despatch or if you would like us to send what is in stock only. It is therefore really important that you give us full contact details, daytime telephone and email are best. We solemnly swear that we will never ever ever ever pass these on to anyone else!

UK Mainland Postal Charges

Order Value P&P

Up to £50.00 £3.95

£50.00 + FREE

Ireland

Flat rate of £18.49 for parcels up to 33kg – which is approximately 165 nappies so you should be fine there!

Isle of Wight

Please contact the office if you require a delivery to the Isle of Wight: hello@totsbots.com.

Overseas Orders

If you live in a country where TotsBots are not readily available we can arrange international delivery (excluding countries where we have a distributor). Please email us for an indication of costs hello@totsbots.com.

Guaranteed Next day delivery

If your goods are in stock and you would like next day delivery this is something that can be organised if the order is processed before 12 noon. Give us a call and we will ensure your order reaches you the following day. Please note extra delivery charges apply.