UK Standard Delivery only £2.95 or spend over £50, we’ll deliver for free.
Orders for delivery within the UK under £15 in total will be shipped on a standard service with Royal Mail and usually arrive within 5-7 working days once dispatched.
UK Next Day Delivery only £4.49 or spend over £50, we’ll deliver for free.
Orders for delivery within the UK (and Dublin) over £15 in total will be shipped via UK Next day delivery service with DPD. This service is available from Monday-Thursday on orders placed before 5pm and we will aim to deliver your order Next day once dispatched.
Orders placed before 5pm, Monday-Thursday will usually be delivered next day.
Orders placed after 5pm Thursday will usually be delivered on the following Monday.
Orders placed on Friday, Saturday or Sunday will usually be delivered on the following Tuesday.
Orders for delivery within Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands and Islands, Scilly Isles, Republic of Ireland over £15 in total will be shipped via Express Delivery 2 Days service with DPD. This service is available from Monday-Thursday on orders placed before 5pm and we will aim to deliver your order within 2 days once dispatched.
Note: We do not deliver on Saturday, Sundays or English Bank/Public Holidays.
Orders placed after the relevant cut off time will be treated, for the purposes of delivery, as having been placed the next working day.
Once your order has been processed by us, you will be notified by SMS and email (if number has been provided) from DPD informing you of your tracking reference. You will also find the link to the appropriate section of the DPD’s website.
You can track the progress of your order using the unique tracking reference number provided by DPD. What’s more, it enables you to watch the progress of your delivery on a real-time map, all the way down to a final 15 minute timeslot.
DPD will require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit they may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain). A calling card will be posted through your door to let you know this has been done. DPD will deliver until 8pm in most areas!
The couriers will attempt re-delivery up to a maximum of three (3) times and if delivery is not successful after the third attempt they will return the goods to us and we will issue a refund. We reserve the right to re-charge the delivery cost for re-delivery.
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