£100 off On-One Big Dog Frames Orders at Planet X

Terms and Conditions

Planet X is dedicated to customer satisfaction. If you have any suggestions or comments, please email us using the details on the contact us page.

Making A Purchase

Making a purchase could not be easier. Just browse our online store and add any items you wish to buy to the 'Shopping Cart'. When you have finished browsing and made your selections, click on 'Checkout'. You will then be asked for a few details so we can complete the order. Please note, the full amount is taken on all orders including bikes and pre-orders at the time of purchase.

Amending a Custom Build Bike order

Planet X reserve the right to charge customers an additional £50 re-build fee when they request specification changes on a build that is already in progress or completed. We will only do this when the items to be changed cannot be returned to stock and/or if the bike build is already completed.

Payment

We accept Visa, Mastercard, and Paypal. If you are shopping from outside the UK, once your order has been placed, your credit card company will convert the transaction to your local currency. You are charged immediately upon placing your order.