30-day Money Back Guarantee
In case you are not satisfied with a product purchased via this website, we offer you a full 30-day money back guarantee.
If you wish to make use of the 30-day money back guarantee, please contact support at https://support.steelseries.com who will guide you through the process.
Payment
We accept payment by most major credit or debit cards, Paypal, and Affirm (US only).
You can safely and comfortably pay with your credit card on steelseries.com. We have partnered with Stripe, a leading payment service providers in the world, to handle your credit card details safely. We do not store your credit card details.
Shipping
All orders ship within 24 business hours (excluding holidays and if otherwise noted at checkout). All customers receive a tracking number so they can follow their package during the entire transit time.
For shipments within the US and EU, please expect 2-5 business days for delivery. For all other shipments please expect 5-7 business days for delivery.
Free shipping is for deliveries within the continental US only
Shipments in the United States and Canada will be shipped with FedEx. Shipments going to countries in the Europe will ship with the United Parcel Service(UPS) or General Logistics Systems(GLS). Shipments going to Asia and Oceania will be shipped with DHL.
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