Please read these terms & conditions carefully when purchasing on sergedenimes.com:
This website is owned and operated by Serge DeNimes Ltd.
Registered office address is 13 Radnor Walk, London, SW3 4BP
Company number is: 07429849
BUYING
By placing an order with us you acknowledge having read and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact us at info@sergedenimes.com before placing your order.
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us. All contracts are concluded in English.
Please check your spam mailbox for confirmation emails, sometimes they take the wrong turn and end up in there!
We recommend that customers have their orders shipped to an address that they trust or have sole access to. In situations where the item has been signed for but the customer has not received the item, it is the customer's responsibility to find the item, not Serge DeNimes. We will NOT replace items that have been lost or stolen upon delivery.
In a situation where the tracking number is showing that the order has been delivered but you have not received the item, please let us know as soon as possible.
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