Delivery Options and Costs
IMPORTANT NOTICE
Expected delivery delays
Due to the extremely high volume of goods in UK courier networks, there are delays expected throughout the month of December. Our courier partners have advised that they are moving to a 48-hour service as standard. This may cause some delays over the next week as our carriers handle this volume. We are working with our couriers and supply chain to ensure we can get your orders to you as quickly as possible and minimise delays. Thank you for your understanding.
Christmas delivery dates
Orders processed before 5pm on Thursday 24th December will be attempted for delivery on Wednesday 30th December (this excludes furniture and products with a longer lead time). All orders placed after this date will be processed for delivery on Tuesday 5th January 2021. This excludes orders to Scotland which will be attempted from Wednesday 6th January 2021.
Contactless deliveries
Our couriers are now offering contactless No-touch No-sign Delivery, which allows you to get your packages with minimum contact. All drivers strictly adhere to the social distance advice and wash their hands frequently and thoroughly as well as use alcohol-based hand sanitisers.
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