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1. Definitions and Interpretation

1.1. In these Conditions:

Contract - means any contract for the sale of goods and/or the supply of services between us and you into which these Conditions are incorporated, and which is formed in accordance with clause 3.1;

Conditions - means the standard terms and conditions of sale set out below, including the Returns Policy and any special terms and conditions brought to your attention before you place an order;

EU – means any member state of the European Union, which includes the UK until 31 December 2020;

Goods - means the goods which you order through this catalogue and which we shall supply in accordance with our Contract;

Returns Policy – means our returns policy which can be found here applicable when Goods are returned to us by you in addition to these Conditions;

Working Days - means Monday to Friday 9am to 5pm GMT and excludes bank, public and statutory holidays in England

we - means WoolOvers Ltd, and “us” and “our” shall be construed accordingly; and

you - means the person placing an order for the Goods and entering into the Contract with us and “your” shall be construed accordingly.

1.2 The headings in these Conditions are for convenience only and shall not affect their interpretation.

1.3 Unless expressly stated otherwise, where rights and decisions are to be exercised or made at our discretion, then we shall be under no duty or obligation to you to justify or provide a reason for the decision.

1.4 Where our prior written consent is required in these Conditions, we shall not unreasonably withhold or delay in giving that consent.

1.5 All rights expressly reserved by or granted to us by these Conditions shall be without prejudice to any other rights which we may have from time to time.

1.6 We reserve the right to amend these Conditions should the need arise but if we do, any changes will not apply to any orders that we have accepted prior to the change being made.

1.7 We also operate under the terms of our privacy policy, which can be found here.