Delivery at Golfsupport
At Golfsupport we have tried many couriers over the years and been left disappointed by most, we now only use the two that we have found to be the most reliable, DPD and Royal Mail. Large boxed items or items in excess of around 3KG are shipped by our main couriers DPD, whilst smaller items are shipped via Royal Mail. Once we dispatch an order an automated email is generated advising you that your items are on their way. If we have your mobile number and if your items are being delivered by DPD you will receive a text alert from them advising of a 1 hour delivery slot you then have the options do nothing to accept or text back to rearrange another day. No more waiting around all day for parcel deliveries. Items via Royal Mail will be with you within 48 hours via your friendly Post man.
You will receive an email and ( text message DPD only, if you have provided a mobile number ) on the morning of your delivery.
If you need to know in advance which courier is used please call us on 01623 421965 and we can advise with pleasure.
NB - When referring to Postage, this means both Postage and Packaging costs.
Stock Visibility
80% of our orders are serviced direct from our warehouse and leave the same day. We do however accept orders for items that we may not hold in stock. These are ordered direct from supplier and may slow an order down by a few days. we manage your expectations with an order update email which will advise the due dates of such items. Please read these emails to ensure the time frames are acceptable.
If you need to know an item is in stock and leaving today please call us on 01623 421965. If this is the case our cut off time to leave on that day is 2pm.
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