Terms & Conditions
The GetGeared team is committed to making it easy the best motorcycle gear for you and your two wheels at competitive prices and with great service. That's why we give you up to 365 days to return an item for an exchange or full refund (excluding delivery costs).
Plus, if you spend £25 or more and are in the operating area of the Royal Mail, we pay for the return!
THE REALLY IMPORTANT LEGAL BIT
You have the right to cancel your order within 14 days without giving any reason. Please see ‘Your right to cancel’ below for further details.
You can also return goods that are not as described, not fit for purpose or not of satisfactory quality. Please use our Contact Us form or ring Customer Services on 0345 0175 007 if there is a problem with the item you have purchased.
GetGeared is a trading name of e-Channel Partners Ltd with Registered No.: 04533604. E-Channel Partners acts as a broker for Close Brothers Retail Finance. Any agreement between you and e-Channel Partners Ltd to supply goods or services is governed by the law of England and Wales, and is subject to the exclusive jurisdiction of the courts of England and Wales. Our company information can be found here.
YOUR RIGHT TO CANCEL
You have the right to cancel your order within 14 days without giving any reason.
The cancellation period will expire after 14 days from the day when you (or a third party indicated by you) has received the goods. If your order arrives in more than one delivery, the 14 days starts from when you receive the last item.
To exercise your right to cancel, you must inform us (GetGeared, Unit F, Blenheim House, 1 Blenheim House, Epsom, Surrey KT19 1AP. Email: customerservices@getgeared.co.uk) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You may use this cancellation form but you do not have to.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
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