Money Back Guarantee & Returns Policy
When returning jewellery under the Money Back Guarantee, please ensure the item is unused and complete with all tags attached. Returned jewellery must be unworn and not modified or altered. Removing the attached tag or wearing the jewellery is your acceptance of the item. Items that have been engraved, inscribed or otherwise altered cannot be returned under our policy.
Please note that an exchange, replacement or repair can take up to 30 calendar days from the day we receive your item. During the Christmas season there is a chance that this period may be very slightly longer, but we will do our very best to ensure turnaround is within 30 calendar days. We will be in contact within this time to let you know when your jewellery has been
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