We offer a no-quibble 14 day money back guarantee on all unredeemed Wowchers (starting from the day after the day you receive your Wowcher) whereby if you originally paid in cash, you can receive a 100% cash or 100% Wowcher Wallet Credit or, if you paid using Wowcher Wallet Credit, you can receive a 100% Wowcher Wallet Credit.
Please bear in mind, cash refunds could take up to a maximum of 10 working days to process while Wowcher Wallet Credit is usually applied instantly, subject to qualifications. You can request Wowcher Wallet Credit here: secure.wowcher.co.uk/myaccount/credit
If you wish to request for a cash refund for the funds to be returned to your original method of payment, you need to contact using the following link whilst providing your order details.
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