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Republic of Cats - The Terms

Welcome to Republic of Cats

Thank you for choosing the Republic of Cats. Here, you'll find our detailed Terms and Conditions, use the quick navigation links below to easily find what you are looking for.

For help with an existing account or for help joining the Republic of Cats, click here to visit our Help Centre. That's where you can find tips to help you and your cat get the most from the Republic of Cats, as well as how to move or cancel your deliveries. To contact our support team at any time, click here. You can also manage your account from our portal by logging in here, where you can manage your deliveries (including tools to delay or cancel) and edit your account. To update your cat’s details, contact our support team here.

These Terms and Conditions were last updated on the 28th of January 2021.

The whole document forms the Terms and Conditions of using our website (the "Website"), accessing our logged in pages (via the portal) and purchasing any products from this website.

We are confident that you and your cat will like our service, and we occasionally offer promotional offers and discounts to allow new customers to try our tailor-made pet nutrition at a discounted price.

Discounted offers (inclusive of free offers) are available only once to any one customer, and any free offers are limited to one individual cat per household (unless otherwise explicitly specified). Where the promotional offer is for a trial period of time, there is a maximum limit of 60 wet food tins per cat per order under the offer and 1.5kg of the dry food blend per cat per order under the offer. We may apply limitations on cat weight for discounted offers. Due to the cost of the products, promotional offers and discounts are for limited time periods only, and with a limited number of offers redeemable. In the unfortunate case that we detect any abuse or unfair treatment of an offer or discount (including the Refer A Friend scheme, Refer A Friend referral codes and associated rewards), we reserve the right to put user accounts or deliveries on hold, and charge full price for any duplicate deliveries.

The terms for offers are specifically detailed below in Member and introductory Offers and Discounts.