Whittard of Chelsea deliver to the UK as well as to selected international countries.
All Whittard of Chelsea standard deliveries within the UK are made by courier and delivered between 9 a.m. and 5 p.m. Monday to Saturday, excluding bank holidays. Premium, next day or express services are delivered between 9 a.m. and 5 p.m. Monday to Friday, excluding bank holidays. Please note that couriers can occasionally deliver your order outside these hours, particularly during peak seasons.
If you are not at home between 9:00am and 5:00pm Monday to Friday, we recommend arranging delivery to your work address. If we do attempt to deliver to you at home and no one is in, our couriers will leave a card telling you about how to re-arrange or collect your delivery. Any unclaimed or undelivered orders will eventually make their way back to our warehouse.
Both of our UK couriers, Yodel and DPD, have smartphone apps to help you track and manage your delivery.
Whittard of Chelsea does not recommend that customers leave instructions to our couriers for your parcel to be left outside your delivery address. Should customers decide to have parcels left in their absence, Whittard of Chelsea will not be responsible for any loss or damage.
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