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tumblespots Kelsey please can you clarify thank you

amaksy I was advised a couple of weeks ago that you couldn't post getting a free 'something' in the voucher section, it would have to be a deal. My post and some else's were removed, so I just find it strange that this one has been allowed when I fought to get mine reinstated - to no avail. To my mind it would be fine as you have to make a spend to get the freebie, but the same rule should apply to all.

emmabeckz Do you recall these conversations that we had?

www.latestdeals.co.uk/vouchers/free-mascara-when-spend-30-lookfabulousforever-3755

www.latestdeals.co.uk/vouchers/free-70cl-bottle-strawberry-rose-gin-when-spend-75-warnersdistillery?path=2022.07.11.15.33.10:5666/2022.07.11.15.45.46:1207

tumblespots Hey

Sorry for the confusion here - we recently realised the LD team all interpreted this guideline differently!

There were two camps as to whether this type of post fell as a deal or a voucher.

We have subsequently clarified (and amended the guidelines) to try and be clearer that a voucher for a free specific product over a spend on various different products is allowed

It sounds like we have may accidentally and inadvertently removed some of your posts due to the ambiguity in the guidelines. I'm sorry about that! I've added some bonus points to your account by way of apology.

Just to be clear - this was my personal bad on how I drafted the guidelines - the LD team were just following the guidelines as they understood them. Lesson learnt to try and be clearer!

Kelsey I apologise for not replying sooner but I have been out this afternoon.

I very much appreciate your reply and your honesty. I am equally happy that you have now clarified the situation for future postings and also appreciate the additional points that have been credited. I am relieved to have this behind us. I hope you all have a good evening.

sunny101 I think if you read this it might help you too now - let Kelsey know if there are any points you lost and he should sort - thank you!

emmabeckz Thank you for tagging me, really appreciated it - I was utterly confused. (yeah! not a difficult thing to imagine )

I honestly have no idea about the points lost Kelsey - it's difficult to work out so I'll put it down to experience and that's fine. Thanks.

sunny101 confused was not the word! Hopefully we are now all singing from the same hymn sheet!

sunny101 Hey I've given you some bonus points by way of apology! Please let me know if you think more are missing.

Kelsey Thank you, that's very generous and very much appreciated.