£10 off Prime Now Orders over £50 at Amazon.co.uk

If you have never ordered from Amazon before and saw this thinking it was your first order with PRIME..... IT IS NOT. I joined PRIME via Groupon to use a code and it wasnt accepted. Customer service team didnt explain or look into just told me code had expired which it clearly had not. I felt conned into an order I would not have placed and they point blankly refused to offer any code, discount or compensation for me joining PRIME and placing my first ever order with them . So I gained nothing by joining as non of my goods were free next day delivery. Eventually after various emails someone eventually explained the difference between PRIME and PRIME NOW so beware anyone who hasnt ordered from Amazon before BEWARE. Their customer service have no flexibility what so ever they must just email from scripts and even when speaking to them, very abrupt with no real interest in customer service satisfaction involved and certainly no Christmas Spirit. Best of all they plan to charge me £7.99 in 3 weeks time for the priviledge.