20% off Breakdown Covers at Motoring Assistance

Certain information is required when calling for assistance;

Your Name

Your membership number

The vehicle registration number

The make and model of the vehicle

The exact location of the vehicle

Your contact number

The nature of the fault

Once the arrangements have been made with a recovery operator, we will contact you with updated information, including the estimated time of arrival. Therefore, please keep your mobile phone switched on and available to take calls or receive SMS messages at any time. Please avoid using your phone for unnecessary calls etc, which may make it difficult for us to get through.

You will be asked to remain with or nearby your vehicle until the recovery operator arrives. Once the recovery operator arrives at the scene please be guided by their safety advice. If you have broken down on a motorway and have no means of contacting us, or are unaware of your location, please use the nearest SOS box and advise the emergency services of our telephone number. Each 100m marker has the direction of the nearest telephone.

CONTENTS

Definitions

Section 1: Roadside Assistance

Section 2: Home-Start

Section 3: Local Recovery

Section 4: Nationwide Recovery

Section 5: Personal Cover

Section 6: Accident Assistance

Section 7: Onward Travel

Section 8: Mis-Fuel Assistance

Section 9: Optional Excess

General Conditions of Your Membership

General Exclusions of Your Membership

Cancellation

Your Information

Complaints

How to Contact Us