How to Place an Order
We offer you two ways in which to place your order. You can either place an order directly on our secure server based website or alternatively call our 24 hour sales team on 01442 502 460 and one of our fully trained staff will be happy to take your order order. If placing an order on our website, just click on the product of your choice and add to basket. Then enjoy our one stop checkout page to complete your purchase.
Sale of Goods
By Placing an order with My Choice (Referred to as; mychoice/ us/we/our) you (the customer) are accepting these Terms of service.
Please keep your invoice or Sales Order Confirmation in a safe place as this will also be your proof of warranty.
Failure by mychoice to enforce any of these Terms of Service will not affect mychoice’ right to enforce the rest of these Terms of Service.
The Laws of England and Wales shall govern the contract between the parties any dispute will be resolved exclusively in the courts of England and Wales.
These Terms of Service do not affect your statutory rights.
Rights to Cancel
Either party will have the right to terminate the contract at any time up to 14 working days starting the day after delivery. This does not apply to special orders. Either party also has the right to cancel the order if the product cannot be delivered safely into the provided address. In such cases a failed delivery & return carriage charge will apply which is to be paid by the customer and/or will be deucted as part of any subsequent refund. In the event you terminate the contract (this must be done in a durable form), it is your responsibility to return the product/s to mychoice to an address we shall provide you with. However mychoice will collect the product/s if it is agreed between the parties to supply a substitute or alternative product.
As the customer, you have a statutory duty of care for the product to take reasonable precautions to safeguard the goods whilst in your possession. Should the goods sustain damage, deterioration, or if parts are missing, mychoice will charge you for the reduction in the value of the goods.
Your order shall be refunded within 30 days. Termination of the contract will be without prejudice to the rights and duties of either party prior to termination.
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