Terms and conditions
General Terms and Conditions apply.Shipping information:
Service
Below £20
Over £20
Delivery Time
Standard Tracked Delivery
£2.99
FREE
5 working days after you place your order.
Hermes Parcelshops
£2.99
FREE
Pick up your parcel(s) from a local collection point at a time that suits you. Estimated delivery: 3 working days.
Priority Tracked Delivery
£3.99
Your order will be given priority by our warehouse staff. Estimated delivery 2 working days.
Next Day Tracked Delivery*
£4.99
Order by 10pm Monday – Friday, by 6pm Saturday and by 5pm Sunday for next day delivery. Excluding Bank Holidays.
Some postcodes are excluded, see list below.
Tracked Bulky Delivery and Bikes
FREE
We aim to deliver within 7-10 business days after the order is placed. This is because we carefully inspect each bike before it is dispatched.
*Excludes bikes, bulky items, frames and wheel builds.
Please note that all Next Day services are subject to availability and may not be available during UK Public Holidays or periods of adverse weather.
Hermes Delivery
If your order is being delivered by Hermes you can download their new app for even more control over your delivery.
With the new Hermes app you can track and divert your parcels with ease. You can also set your delivery preferences for all your parcels, including choosing safe spaces, contact-free delivery and giving your courier any delivery instructions, they’ll need.
Just download the app and tap “More” to get started.
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