Terms and conditions
Terms and Conditions Apply.Cost and timings
Free delivery when you spend £50 and over, £3.50 for orders under £50. Exceptions apply to large items being delivered to non-UK mainland locations.
Smaller items
Smaller items are usually delivered within 5 working days, Monday to Saturday, 7.30am - 6.30pm. Some couriers may deliver slightly earlier or later.
Once your item has left our warehouse, we’ll send you an email with tracking information.
Couriers we use for standard deliveries include Royal Mail, Hermes, DHL and DPD.
Larger items
Larger items, including furniture and appliances, will either be delivered by a John Lewis & Partners van or one of our approved suppliers.
See Delivery by our approved suppliers for goods delivered by external suppliers.
We cover the majority of the mainland UK with our van fleet, and when you place an order you’ll have the option to pick a delivery date and slot as you’re going through checkout.
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