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If you wish to return goods, you should notify Richer Sounds of your intention to do so within 14 days of the date of receipt by you. You then have an additional 14 days to return the goods from this notification date (goods should be returned within 28 days). We will in such circumstances refund you the cost of your order, including postage, and also the cost of return postage assessed at the most efficient method of sending. However, if goods are not returned "as new" due to excessive handling on your part, or with components missing (including packing materials and manuals) we may make a reasonable deduction for this.